Hilton Guatemala
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Hotel Description :
Due to the current travel environment, this hotel is currently not accepting guests for a short period. Reservations are available for future dates. Please see below for up-to-date policy information and ways to contact Hilton Guest Assistance. We look forward to welcoming you to the hotel soon.Plan a getaway at Hilton Guatemala City, set in an exclusive residential neighborhood near historic downtown. The hotel offers free shuttle service, connecting you to the best of Guatemala City. A charming and relaxing retreat, our hotel is rich in colonial architecture, murals, wood carvings and quarry statues. Guest rooms are inviting spaces with high ceilings and large windows that welcome in the natural light. Enjoy plush beds, free WiFi, an HDTV and work desk. Suites offer even more space with a separate living area and dining table for 2 people. Executive rooms are designed especially for guests here on business. Perks include butler service - arranging everything from golf outings to event tickets - and access to the Executive Lounge, offering breakfast, all-day refreshments and evening cocktails. Make the most of the beautiful weather in our outdoor pool and whirlpools. The fitness center has all the latest equipment, and we have salon services on request to feel pampered and at your best during your stay. Dine elegantly indoors or on the terrace with volcano views at Las Ventanas, where our award-winning team serves Mediterranean specialties. Las Cascadas, our cozy bar, overlooks the hotel's gardens and waterfall, a chic spot to enjoy a cocktail. Plan your next conference or wedding with a choice of 12 equipped halls. Every event space is a blend of neoclassical design, high ceilings and contemporary style, accommodating 10 to 550 guests. Count on our event and culinary teams to assist with all the details.
Location
- Year of most recent renovation 2018
- Total number of rooms 130
- Number of floors (main building) 6
- Double rooms 69
- Suites 8
Methods of payment
- American Express
- Diners Club
- MasterCard
- Visa
Distances (in meters)
- City centre 15000
- Airport
Room facilities (Standard room)
- Room size (sqm) 36
- Number of bedrooms 1
- Living room
- Disability-friendly bathroom
- Hairdryer
- Make-up mirror
- Wi-fi Paid
- Internet access Paid
- TV
- Alarm clock
- Wheelchair-accessible
- Pillow menu
- Housekeeping
- Extra beds on demand
- Cot on demand
Facilities
- Small pets allowed (under 5 kg) Paid
- Large pets allowed (over 5 kg) Paid
- Wheelchair-accessible
- Car park Paid
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-out Paid
- Wired Internet Paid
- Wi-fi Paid
- Local and international calls
- Car hire Paid
- Valet parking Paid
- Airport Shuttle Paid
- Room service Paid
- Laundry service Paid
- Launderette Paid
- Medical service Paid
- Babysitting service Paid
- Multilingual staff Paid
- 24-hour security
- Bellboy service
- Test Facility
- Smoke detector
- Hotel safe Paid
- Currency exchange facilities Paid
- Lift access Paid
- Garden
- Gym
- Newspapers Paid
- Luggage room Paid
- Dining area
- Clothes dryer
Catering
- Bar
- Restaurant
- Non-smoking area
- Highchairs Paid
Business
- Conference room
- Meeting room 12
- Projector Paid
- Business centre
- Audio-visual equipment rental Paid
Entertainment
- Outdoor freshwater pool 1
Health
- Sauna
- Hot tub Paid
- Massage Paid
Green Programmes - Worldwide
- ISO 50001 – Energy management
- ISO 14001 – Environmental management
- Hilton LightStay
Meals
- Breakfast
- Breakfast buffet
- À la carte lunch
- À la carte dinner
Things to keep in mind
- Flight information required
- Non-smoking establishment Paid
Sports
- Fitness Paid
- Billiards Paid
Cancellation and No-Show Policy:
• Bookings can be cancelled free of charge before the specified date in accordance with the cancellation policy chosen at the time of booking.
• Bookings cannot be refunded in case of late cancellation or no-show in accordance with the policies.
• In case the room is eligible for free cancellation, please contact us via email at support@fundicum.com to complete the cancellation, with the commitment to the hotel policy and the specified duration.
• We ask you to read the room options carefully where it is specified whether the room is refundable or not before completing the booking.
• In case of no-show, a charge may be imposed up to the full value of the booking.
Terms and Conditions:
Check-in and Check-out Policy
Check-in : from 03:00 PM - to 11:30 PM
Check-out : 01:00 PM
• Note: Additional charges may be imposed in case of early arrival or late departure, subject to availability.
Children and Family Policy:
• The policy for accepting children and the additional charges associated with them vary by hotel.
• Some hotels allow children to stay free of charge up to a certain age, while others charge additional fees that are paid directly to the hotel.
• Please specify the number and age of children during the booking to ensure pricing accuracy and avoid any additional charges upon arrival.
Groups Booking Policy:
• Different policies apply when booking more than five rooms and the booking is for a group.
General Information:
• At check-in, you must show a valid ID or travel document where it is mandatory that the holder of the document is the main person in the booking.
• It is mandatory that the name on the credit card used at check-in matches the main name entered in the booking.
• The prices displayed include taxes and charges unless otherwise stated.
• Bookings are confirmed only after the payment process is completed and the confirmation email is received.
• For special requests, you can make special requests (such as adjoining rooms, additional family, etc.), but they are subject to availability in the hotel and cannot be guaranteed.
• You may be required to pay additional charges upon arrival such as: city fees or tourism fees, according to the policy of each country and hotel.
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